Port Louis – After a very lovely 8-day family trip to the Paradise Cove Hotel in Mauritius, it was time for me to go back home. From the 30th of october last year KLM started with operating flights to Mauritius using a Boeing B787-9. This gave me the perfect opportunity to test the new World Business class on their Dreamliner.
I arrived at the airport 2,5 hours prior to my flight, for the opportunity to have a quick peek in the lounge at the airport. Check-in and security went so swift due to Sky-priority access, that within 15 minutes after arriving at the airport I was already in the lounge. In Port Louis KLM uses the Air Mauritius lounge. It is a pretty big and spacious lounge offering a good variety of food and nice views of parked aircraft.
The Lounge offers an open bar area, business centre with multiple computers and a small buffet breakfast, as I was traveling in the morning.
The main reason why I came to the lounge so early was that I wanted to take a quick shower before the flight. The Air Mauritius lounge has 4 showers, two of them were undergoing construction.
At the front desk I asked for the key of the shower and a nice lady walked me to the shower and gave me two large towels. The shower room was quite small but the shower it self was really comfortable and very clean.
After a quick shower I left the lounge and headed to the gate where boarding was about to start. Fortunately, I was lucky to be one of the first on the plane so I had the opportunity to take some pictures of the cabin.
The cabin looked modern and felt very spacious with a 1-2-1 configuration and just 30 seats. The window seats are very private and good for solo-travelers or Avgeeks who are just willing to enjoy the view. Seats in the middel are perfect for couples and people traveling together, as you are able to remove the middle screen to have a chat or watch a movie. My seat was 2A. A spacious lie-flat seat with a 20,25inch width. Next to the seat was a little storage space with a small mirror.
When I was seated the flight attendant came to me for a little chat, and gave me a welcome drink. I had an orange juice and a glass of water, since it was 9 o’clock in the morning. A bit later the flight attendant gave me an amenity kit and the menu with a wine list.
The stylish amenity kit is designed by Jantaminiau, a famous Dutch designer. The kit was stocked quite basic with socks, eye mask, toothbrush, earbuds and a comb.
After take-off the drink service began, at the same time the purser came to take my lunch order. As addition to the chosen drinks you could choose from some warm nuts or typical dutch cheese cubes. I chose the nuts.
About an hour into the flight the meal service began. As starter you could choose from two options: chicken salad with mango or butternut squash soup. For the main courses there were three options; 2 Mauritian styled curry’s and a Navarin of beef. As starter I chose the chicken and my main course was the Navarin. Both dishes had a great and healthy taste.
After the meal service the lights in the cabin were dimmed and I took a nap for a couple of hours on the lie-flat bed. The pillows and blanket that were provided were very comfy and soft, the only thing I missed though was a little mattress as a cover over the seat, to make the bed feel extra soft.
After my nap I started watching some movies on the in-flight entertainment system. The screen was really large and responsive. What I really liked was the moving 3D map to track the plane. The movie and TV selection was quite poor if you compare it to other IFE systems, for example Lufthansa offers a bigger variety of movies and TV shows.
During the flight the flight attendant walked around with some drinks and snacks every half hour.
About 2 hours before the landing the second meal service began, a light meal. The starter was a chicken Caesar salad. The main was a “hot snack” with choice of chicken biryani or tortellini. As desert we got some fruits and 2 little cakes. Also this meal tasted really good.
11 hours after take-off from Port Louis we started our descent into Amsterdam Schiphol airport. A tradition at KLM, at the end of every flight in the World Business Class the purser hands out little Delfts Blauw Houses with Dutch liquor in them. My choice went to house number 64. I like that KLM is handing these out, it makes the flights more personal. Not every airline offers collectable items and KLM is making good advantage from it.
After landing the crew came for a last chat to say goodbye and then it was time for me to leave the aircraft.
From the beginning to the end of the flight the flight attendants were very open and welcoming, they offered very good service which made me feel like I am home. The seat was comfortable and soft, I had a really good sleep! The food was really high quality and there was much to choose from, from starters to wines. The only downside of this flight was the poor movie and tv selection, not a lot to watch or to do which is quite annoying for a 12 hour flight. In overall I would definitely fly this World Business Class again, if the pricing is competitive to other airlines as KLM Business Class pricing tends to be on the high side sometimes.